Customer Service Officer – Regional SA

Are you an individual who is passionate and enthusiastic about customer service? Do you value working in a collaborative and dynamic environment? Then this is the role for you!

We are seeking enthusiastic Customer Service Officers for several fast-paced roles within a SA Government agency located in Port Augusta, Port Pirie, Port Lincoln, Murray Bridge, and Naracoorte. 

The Role

Our client is passionate about providing exceptional service to their customers and is committed to providing high-quality training to their temporary staff, not only on initiation, but also through continuous avenues of learning and development.

They are dedicated to providing their customers with exceptional customer service and providing supportive and engaging environment to their people.  

This is a temporary role, requiring flexibility with full time hours available for the right person.

Key Responsibilities
  • In the role, you will provide exceptional customer service both face-to-face and over the phone in the Customer Contact Centre. You will be processing a variety of transactions in an accurate and timely manner and providing customers with any information or direction as needed. You will be responsible for ensuring that customers’ needs are met at first point of contact and will offer advice and suitable solutions to customers through active listening and care

  • Proven experience in a customer service role – hospitality, retail, banking, call centre
  • Ability to multitask while maintaining high accuracy with transactions
  • Excellent, clear communication skills both written and verbal
  • Demonstrate basic to intermediate administration skills and abilities
  • Demonstrated ability for fast learning and long-term retention of information
  • Ability and willingness to work both in a team as well as autonomously to achieve targets
  • SAPOL National Police Clearance – less than 12 months or ability to apply for one as part of your application
  • DCSI working with children clearance
  • Not only will you work for an amazing SA Government agency as part of your local community, you will also receive in-depth, valuable training and experience for your own career development
How to Apply

If you have the required suitable skills and experience for this role, please click ‘Apply Now’.

Only successful candidates will be contacted.

Apply For Job

We are interviewing immediately so if you feel that you meet the above criteria please send your resume or contact us at 08 8234 2144.

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