Customer Service Officer – Mount Gambier

Passionate about providing exceptional service to their customers, our client located in Mount Gambier is committed to bringing their high-quality training and support to their temporary staff, not only on initiation, but also through continuous avenues of learning and development.

The Role

Join a team where professional development and a collaborative team environment are paramount. If you are a dynamic and enthusiastic Customer Service Officer, looking to provide customer service excellence, both in-person and over the phone, while maintaining high levels of accuracy and attention to detail in a fast-paced environment, this may be the role for you.

This is a temporary role requiring flexibility around working hours. As part of the ongoing commitment to improvement, 6 weeks full time training is provided to you upon commencement of the assignment.

Key Responsibilities
  • Customer service, both face-to-face and over the phone (inbound calls)
  • Processing a variety of transactions in an accurate and timely manner
  • Providing customers with relevant information or direction as needed
  • Ensuring customers’ needs are met at first point of contact
Skills and Experience
  • Proven experience in a fast-paced face to face or phone-based customer service role
  • Proven administration experience
  • Excellent communication skills both written and verbal
  • Ability to multitask while maintaining high accuracy with transactions
  • Demonstrated ability for fast learning and long-term retention of complex information
  • Ability and willingness to work both in a team as well as autonomously
Key Requirements
  • MUST have flexibility to work up to full-time hours as required
  • MUST be available to commit to 6 weeks full time training on commencement of the role
  • MUST be willing to obtain a valid National Police Clearance and DCSI Child Related Clearance before commencing in this role
  • Work as part of a diverse workforce
  • Make time for what counts – excellent work life balance
  • Flexible hours
How to Apply

If you have the skills and experience to excel in this position and you are looking to join an exciting organisation within a growing industry apply now. Please note only shortlisted candidates will be contacted.

Job Posted: 02/02/24

Apply For Job

We are interviewing immediately so if you feel that you meet the above criteria please send your resume or contact us at 08 8234 2144.

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