Contact Centre Advisors

Careerlink are seeking passionate and energetic individuals for a number of temporary Inbound and Outbound Contact Centre roles based in Adelaide CBD.

Passionate about providing exceptional service on each & every call, our client based in Adelaide CBD, is committed to providing ongoing training and support to their temporary staff.

The Role

We have a number of roles available for both inbound and outbound experts. These roles being offered are temporary full-time positions and require someone who is flexible and available to work a rotating roster.

We are seeking a bright, energetic self-starter with the ability to work under minimal supervision. You must have the ability to respond quickly and professionally to new and changing situations. You will also have a demonstrated skill in taking initiative, prioritising and multi-tasking in a fast-moving environment.

Key Responsibilities
  • All roles are 100% phone-based customer service positions providing you with new and valuable skills for your personal and professional growth. The role will be working in a high volume, fast paced business, working to meet key performance indicators that are focused on quality outcomes for customers on every call.

Skills and Experience
  • Proven experience working in either an inbound or outbound contact centre role
  • Demonstrated customer focus in achieving targets and business goals
  • Proved administration skills and abilities
  • Ability to navigate through challenging customer interactions
  • Eagerness to contribute to a positive team culture
  • High attention to detail and the ability to provide effective and timely administration support
  • Ability to prioritise workload and meet deadlines 
Key Requirements
  • Be immediately available to commence with no short-term leave requirements
  • MUST have a valid current National Police Clearance and current DCSI Child Related or willing to obtain prior to commencing
Culture

This is an excellent opportunity to join an organisation that is passionate about their people. An organisation that not only allows you to contribute through the work that you do, but that also allows you to be a part of something bigger.

Benefits
  • Work as part of a diverse workforce
  • Make time for what counts – excellent work life balance
  • Giving back to the community
How to Apply

If you have the skills and experience to excel in this position and you are looking to join an exciting organisation within a growing industry apply now. Please note only shortlisted candidates will be contacted.

Apply For Job

We are interviewing immediately so if you feel that you meet the above criteria please send your resume or contact us at 08 8234 2144.

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